SHIPPING & RETURN POLICY

Processing Time
Orders are processed within 5–10 business days. You will receive a confirmation email with tracking information once your order has shipped. Please note that processing times may be slightly longer during product launches or high-volume periods.

Shipping & Delivery
We proudly offer worldwide shipping. Delivery times may vary by destination and begin once your order has been processed.

Tracking Your Order
Once shipped, a tracking number will be emailed to you. Please allow 24–48 hours for the tracking link to update.

Lost or Delayed Packages
We are not responsible for delays caused by carriers. If your package is lost or delayed beyond 10 business days after shipping, please contact us at fnaavoda@gmail.com, and we will assist in resolving the issue.

Returns
We accept returns within 30 days of your order’s delivery date, provided items are unused, unworn, unwashed, and returned with tags and original packaging. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect. To begin a return, please email fnaavoda@gmail.com. Returns sent without prior approval will not be accepted.

Refunds
Once your return is received and inspected, we will notify you by email of your refund status. Approved refunds will be issued to your original payment method within 5–10 business days. Please note that shipping fees are non-refundable.

Exchanges
At this time, we do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.

Non-Returnable Items
Sale or clearance items, gift cards, and custom or made-to-order products are final sale and cannot be returned or refunded.

Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us within 3 days of delivery with your order number and a photo, and we will resolve the issue.

Questions or Concerns?
Email us anytime at fnaavoda@gmail.com. We appreciate your support!